Website Support and Maintenance - WebWorks

The web is a dynamic environment and your web site needs to be carefully managed if it is to remain secure and a valuable business asset that continues to work for you.

Popcorn passionately believes that the ongoing technical support, content management, optimisation and marketing of your website are paramount to its continued success. Keeping your website running, fresh and up to date with; information, news, product details, forthcoming exhibitions and current promotions is the only way to keep customers coming back for more and keeping to the top of search engines.

Within this package you will receive the Website and Security Monitoring and a range of additional services, this package requires us to be more involved and we are on hand to help with your website if you require us to be.

Standard WebWorks starts from 60 minutes per month and can be increased depending on the number of hours required. Our service is flexible enough to accommodate any requirements, including multiple websites, and can be tailored to your individual needs. Which we believe makes us different.

Includes:

1. Website Monitoring
2. Priority service to your account manager (office hours)
3. 4. Daily checks of your website
5. Manual visit to your website and submission of your contact form each month (followed by a telephone call to ensure you received it)
6. Manual visit to your website and place a test payment each month (followed by a telephone call to ensure you received it)
7. Advanced website testing and monitoring
a. Monitoring WordPress and security Plugins and updates
b. Testing & repair of broken links and missing pictures within the site
c. Testing of site on new browser versions and devices (including mobiles)
8. Content management
a. Creation of new pages
b. Content updates
c. Creation of banners, graphics, etc.
9. Assistance with website backup, retrieval and restore
10. Visitor statistics
a. Creation/monitoring of Google Analytics account and basic training
b. Review and interpretation of Google Analytics reports

Feedback from HB Cable

“Fantastic service. Imaginative creative team that delivered exactly what we wanted on a range of projects including multiple website designs. Very responsive and always trying to meet your needs. There are biscuits too if you ask nicely!”