Why Popcorn - new media digital agency?

Not just beautiful websites.

At Popcorn we design websites for your customers and their needs.

Maybe you use the Firefox browser instead of Internet Explorer and you find a website won't display properly, or the checkout function falls over when you're ready to complete your purchase or they insist on making you a member before you can buy anything. If we want something badly enough, we might tolerate a little flakiness before we abandon the site – and the shopping cart - but if we're talking about your site – and we are - that's just not good enough. A Popcorn website balances form and function to ensure your visitors get what they're seeking and enjoy doing so.

Understanding business objectives.

A Popcorn website is a win-win proposition. Within a few days of our initial discussions, we will give you practical advice on making immediate improvements to your existing website’s performance, if you have one. We will also present you with a strategy for developing and improving your website over the following weeks and months. If your website isn’t broken, we won’t suggest fixing it; just give you workable options for fine-tuning it.

Being in good company.

The only thing Popcorn specialises in is excellence. We develop websites for all kinds of businesses and organisations across all interest groups. Putting the user at the heart of our approach ensures we are always at the forefront of website design and development.

You are not tied into us - no dodgy contracts.

An important note is that everything we do for you, be it photography, domain names, design and programming, it all belongs to you. We do not hold onto any intellectual rights. If for any reason you want to transfer your website away from Popcorn then that is your right and we will do everything we can to assist. Our costings are therefore clear and visible prior to any work. If something happens during the development process that necessitates change or extra work by mutual agreement, then we'll make sure you understand the cost implications and approve them before we proceed.

Our principles.

There are a number of principles that underpin our approach and that we ask you to buy into.  These are:

• We are client led and user focused – we make every effort to understand your wants and to identify the needs of your business and the users of your website.  In this way, we can deliver a website you are proud of and that helps you do business with your customers.
• Creating a website is a collaborative process – not just internally between our designers and developers, but extending out to you.  Your engagement in the process is vital in delivering a quality product.  For this reason, we see you as integral to the project team and rely on you for timely and constructive feedback and input.
• Quality is not an optional add-on – aspects that define the quality of a website cannot be left out.  In this way aspects that ensure a good user experience are central to the design process.
• We are transparent in our dealings with customers and suppliers – we have no hidden costs or agendas.  Transparency all round is essential to good relations and good websites.
• We aim to deliver a high-quality product at a reasonable price – we aren’t the cheapest around and we don’t pretend to be.  We believe we are truly amongst the best new media agencies and deliver excellent value for money.
• If the customer has a problem, we have a problem – we make every effort to be responsive to your needs.  We will deal with any issues raised and provide timely feedback – please let us know if there is something you are worried about.